The importance in the difference in roughness of different types of lumber used in window pane manufacturing and the role that plays in substrate coating.

Recommendations to make board meetings more effective through minutes, committees and executive sessions.

Guidelines to a director’s legal duties, confidentiality, conflicts of interest, liabilities, financial issues and other tips of being a director.

The major roles and responsibilities of the director as well as some areas of possible liability that should be avoided.

How to organize an overall customer base into groups with similar values and/or habits.

A reference table that provides a quick guide to common parliamentary motions.

A crash course in parliamentary procedure according to Robert’s Rules of Order.

How to evaluate a board effectively, the procedure for the evaluation, guidelines for compiling the data and how to build a strong board.