A Board of Director's guide to help build strategic plans and financial projections for their upcoming year.

Recommendations to make board meetings more effective through minutes, committees and executive sessions.

A guide to develop an effective performance evaluation for cooperative managers.

Explanation of payback periods and internal rates of return in investment opportunities as a cooperative manager.

Guidelines to a director's legal duties, confidentiality, conflicts of interest, liabilities, financial issues and other tips of being a director.

How to evaluate a board effectively, the procedure for the evaluation, guidelines for compiling the data and how to build a strong board.

The major roles and responsibilities of the director as well as some areas of possible liability that should be avoided.

Creating effective customer satisfaction surveys through a detailed statement of objectives, project scope, methodology and analyzing the results.