With just over three years of service in the Nowata County Oklahoma State University Extension office as an administrative assistant, Selina Wishall has made an extraordinary impact on her colleagues not only in the county office, but the Northeast District and across the state, too. She has become the heart of the office, demonstrating what it means to serve others with compassion, professionalism, integrity and genuine care.

Her dedication to her job was recognized with the Heart of Extension award at an awards luncheon during the recent 2026 Biennial Administrative Support Staff Conference. This award recognizes individuals who demonstrate exceptional customer service, creative problem-solving, teamwork, initiative, efficiency and an unwavering commitment to the OSU Extension mission.

Tara Martin, OSU Extension Nowata County director and agriculture/4-H Youth Development specialist, said Wishall’s positive attitude, willingness to help, and sincere concern for others have strengthened relationships within the community and elevated the office’s reputation.

“Customer service is where Selina truly shines, Martin said. “She has a remarkable ability to make every individual feel welcomed, respected and valued. Agriculture producers, county officials, OHCE members, fair board members, volunteers and community members know they can depend on her for accurate information and exceptional service.”

Wishall said there are many things she loves about her job, but her favorite is providing the best support to everyone who walks through the door.

“I love being able to help others and supporting their needs, no matter what they are,” she said. “Building those connections and helping people have a positive experience is the most rewarding part of what I do.”

Wishall is also known for her ability to identify problems and develop creative solutions. She served on the Extension Finance Task Force during the statewide implementation of the credit card process. She was instrumental in developing processes that shaped the policies and procedures that continue to guide county offices today.

Never one to wait to ask to help out, she identifies needs, develops solutions and willingly takes ownership of projects that improve the office and strengthen OSU Extension programming. She encourages professionalism, treats each coworker with respect and demonstrates creativity that supports educational programming.

Martin said the same servant heart that serves OSU Extension is reflected in Wishall’s community involvement. She volunteers at her church with fundraising efforts, supports the Nowata High School cheerleaders with competition preparation, and along with her husband, Dan, raises and exhibits Irish wolfhounds in state and national competitions.

“Selina demonstrates all of the qualities The Heart of Extension Award recognizes,” Martin said. “Her compassion cannot be taught. Her dedication cannot be measured by a job description. Her impact is reflected in the trust she has built with our clientele, the respect she has earned from her colleagues and the countless ways she quietly makes Extension stronger each day. She truly is the heart of OSU Extension.”

Wishall said she is humbled to receive this award.

“I feel truly honored and grateful,” she said. “I genuinely enjoy what I do every day, so being recognized with the Heart of Extension award means a great deal to me. It’s very meaningful to know that others notice and appreciate the care I put into my work.”